Syntax Pictures GmbH, Auf der Ruh 1, 92256 Hahnbach, Germany. Represented by its Managing Director, Worathiti Manosroi. Email: hello@munichfilmfestival.com. Full details in the Impressum.
We have not appointed a data protection officer, as the legal conditions requiring one do not apply.
If you reserve a seat using the form on this site, we process:
The purpose is to process your reservation and send you your ticket. The legal basis is Art. 6(1)(b) GDPR (steps prior to entering into a contract, and performance of that contract). The ticket image is deleted automatically once the email has been sent. We keep your name and email address until the festival has finished, and delete them afterwards unless statutory retention periods require otherwise.
This website is hosted on Firebase Hosting, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you load a page, Google processes technical access data including your IP address, the date and time, the page requested, and information about your browser and operating system. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest is the secure and reliable operation of the site.
We use the following service providers for reservations and ticket delivery:
Because the delivery function runs in the United States, your name and email address are transferred to a third country. Google is certified under the EU-US Data Privacy Framework, and the European Commission's Standard Contractual Clauses apply in addition. Data processing agreements under Art. 28 GDPR are in place with all of the providers named above.
On some film pages we show trailers through YouTube in privacy-enhanced mode (youtube-nocookie.com, a service of Google Ireland Limited) or through Vimeo (Vimeo.com, Inc., 330 West 34th Street, New York, NY 10001, USA). The player only loads when you click "Play trailer"; until then there is no connection to YouTube or Vimeo. From that click on, your browser connects to their servers and transmits your IP address, and the provider may then set cookies. Vimeo processes data in the United States and is certified under the EU-US Data Privacy Framework. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest is presenting the films in the programme, and the player only starts at your explicit request (§ 25(2) no. 2 TDDDG).
We use Google Analytics 4, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. It helps us understand how the site is used: which pages and films are viewed, where visitors come from, and whether trailers are played or forms are submitted.
Google Analytics sets the cookies _ga and _ga_GCF8WCWDXP (lifetime up to two years), which hold a random identifier for your browser. It processes that identifier, the pages you view and your interactions, the referring page, an approximate location derived from your IP address (Google Analytics 4 does not store the IP address itself), and technical details of your browser and device. We do not enable Google signals or advertising features; the data is not used for advertising and is not linked to your name or email address.
Google Analytics only runs once you have said yes in the small notice at the bottom of the page; before that no cookies are set and nothing is sent to Google. The legal basis is your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Google may also process the data in the United States; Google is certified under the EU-US Data Privacy Framework. Usage data is deleted after 14 months at the latest.
You can withdraw your consent at any time, or give it later. The link below switches Google Analytics off or on in this browser; switching it off deletes the analytics cookies. Your choice is stored locally in your browser.
Google Analytics is off. Turn it on →
If you email us, we process your address and the content of your message in order to answer it. Our mailbox runs on Apple iCloud Mail (Apple Distribution International Ltd., Ireland). The legal basis is Art. 6(1)(f) GDPR, or Art. 6(1)(b) GDPR for questions about tickets or working together. We delete messages once they are dealt with, unless statutory retention periods apply.
We carry out no profiling, run no advertising, and do not pass your data on for advertising purposes. Apart from the analytics cookies described above, we set no cookies.
You have the right to access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20), as well as the right to object to processing based on legitimate interests (Art. 21). An email to hello@munichfilmfestival.com is enough.
You may also lodge a complaint with a supervisory authority. The one responsible for us is the Bavarian Data Protection Authority (Bayerisches Landesamt für Datenschutzaufsicht), Promenade 18, 91522 Ansbach.
Last updated: October 2026